We Ship Fast!
At DecalHouse.com, we know you’re excited to transform your space with our beautiful wall decals. That’s why we are committed to getting your order out the door as quickly as possible.
All orders are shipped on the next business day — guaranteed, 100% of the time. No exceptions!
Orders placed on weekends or holidays will be shipped on the next available business day.
Domestic Shipping (United States)
We offer reliable and efficient shipping to all 50 U.S. states, including Alaska, Hawaii, Puerto Rico, and U.S. territories.
Shipping Carriers
We carefully select the best carrier based on the size of your wall decals to ensure they arrive safely and in perfect condition:
| Decal Size | Carrier | Estimated Delivery Time |
|---|---|---|
| Small Decals | USPS (United States Postal Service) | 2–6 business days |
| Standard Decals | UPS (United Parcel Service) | 2–6 business days |
| Large Decals | UPS (United Parcel Service) | 2–6 business days |
Delivery Timeframes
- Domestic shipping typically takes 2–6 business days from the date of shipment, depending on your location.
- Delivery times may vary based on the destination state and distance from our shipping facility.
- Business days are Monday through Friday, excluding federal holidays.
- Please note that delivery estimates are provided by the carrier and are not guaranteed by DecalHouse.com. Occasional delays may occur due to weather, carrier volume, or other factors beyond our control.
General Delivery Estimates by Region
| Region | Estimated Delivery |
|---|---|
| East Coast | 2–4 business days |
| Midwest | 2–4 business days |
| West Coast | 3–6 business days |
| Alaska & Hawaii | 4–6 business days |
| Puerto Rico & U.S. Territories | 4–6 business days |
These are estimates only. Actual delivery times may vary.
International Shipping
We’re proud to bring our wall decals to customers around the world! We ship internationally to most countries using our trusted international shipping partner.
International Shipping Carrier
| Carrier | Estimated Delivery Time |
|---|---|
| Asendia | Up to 3–4 weeks from the date of shipment |
Important Information for International Orders
- 📦 Shipping Times: International shipping can take up to 3–4 weeks depending on the destination country. In some cases, delivery may take longer due to customs processing, local postal service handling, or other factors specific to your country.
- 🛃 Customs & Duties: International orders may be subject to import taxes, customs duties, and fees imposed by your country’s government. These charges are the responsibility of the customer and are not included in our product prices or shipping charges. DecalHouse.com has no control over these charges and cannot predict their amounts. Please contact your local customs office for more information.
- 📋 Customs Delays: Some international shipments may experience delays due to customs inspection and clearance procedures. These delays are outside of our control and are not the responsibility of DecalHouse.com.
- 🌍 Availability: While we ship to most countries worldwide, there may be some regions or countries where shipping is restricted or unavailable due to carrier limitations or regulatory restrictions. If we are unable to ship to your location, we will notify you as soon as possible and issue a full refund.
Order Processing
| Step | Details |
|---|---|
| Order Placed | Your order is received and confirmed via email. |
| Processing | Your wall decals are carefully prepared and packaged. |
| Shipped | Your order is shipped on the next business day — 100% guaranteed. |
| Tracking Sent | A shipping confirmation email with your tracking number is sent to you. |
| Delivered | Your wall decals arrive at your door, ready to transform your space! |
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing:
- Your tracking number
- A link to track your package directly on the carrier’s website
You can track your order at any time using the following links:
- USPS Tracking: www.usps.com/track
- UPS Tracking: www.ups.com/track
- Asendia Tracking: tracking.asendia.com
If you have not received a tracking email within 2 business days of placing your order, please check your spam/junk folder. If you still can’t find it, contact us and we’ll be happy to help.
Shipping Rates
Shipping rates are calculated at checkout based on:
- The size and weight of your order
- Your shipping destination (domestic or international)
- The shipping method selected
You will be able to view the exact shipping cost before completing your purchase.
We occasionally offer free shipping promotions — follow us on social media and subscribe to our newsletter to be the first to know!
Packaging & Care
We take great care in packaging your wall decals to ensure they arrive in perfect condition:
- 🛡️ All decals are carefully rolled or flat-packed in sturdy, protective packaging to prevent creasing, bending, or damage during transit.
- 📦 Larger decals are shipped in rigid tubes or reinforced mailers for extra protection.
- 🏷️ Each package is clearly labeled with handling instructions to help carriers take extra care.
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damage, and we will arrange a replacement or refund. See our Refund and Returns Policy for more details.
Frequently Asked Questions
When will my order ship?
Your order will be shipped on the next business day after your order is placed — guaranteed! If you place your order on a weekend or holiday, it will be shipped on the next available business day.
How long will it take to receive my order?
- Domestic (U.S.): 2–6 business days after shipment.
- International: Up to 3–4 weeks after shipment.
Which carrier will deliver my order?
- Small decals (U.S.): USPS
- Standard & large decals (U.S.): UPS
- International orders: Asendia
Can I choose a specific shipping carrier?
At this time, we select the carrier based on the size of your order to ensure the best delivery experience. Custom carrier selection is not available.
Do you offer expedited or express shipping?
Please contact us at [Insert Email Address] before placing your order to inquire about expedited shipping options. Additional fees may apply.
My tracking says “delivered,” but I haven’t received my package. What should I do?
If your tracking information shows your package was delivered but you have not received it:
- Check with neighbors or other members of your household.
- Check around your delivery area (porch, garage, mailbox, etc.).
- Wait 24–48 hours, as some carriers mark packages as delivered shortly before the actual delivery.
- Contact the carrier directly using your tracking number.
- If you still cannot locate your package, contact us at [Insert Email Address] and we will assist you.
Will I have to pay customs fees on international orders?
Possibly, yes. International orders may be subject to customs duties, import taxes, and brokerage fees. These charges are determined by your country’s customs authorities and are the responsibility of the customer. DecalHouse.com has no control over these fees.
Do you ship to P.O. Boxes?
Yes, we can ship small decals via USPS to P.O. Box addresses within the United States. However, standard and large decals shipped via UPS cannot be delivered to P.O. Boxes and require a physical street address.
Do you ship to APO/FPO/DPO addresses?
Yes! We proudly ship to U.S. military APO, FPO, and DPO addresses via USPS. Please allow additional transit time for delivery to military addresses.